I recently got to thinking about the various bosses I had during my 40+ career in business, especially those during the 25 year executive part of my career. My views of them, at last in hindsight, are that each had certain positive traits, as well as some not so positive ones. I am confident that this comes as no shocking revelation to anyone.
I mentally rated them from “great” to “oh me”. After doing so, I came to the conclusion that those that I rated as “great” or at least “very good” had several traits in common. These traits involve “TLC”—no, not Tender Loving Care”.
When it comes to being a great boss, the “TLC” stands for the following traits:
T: Trustworthy and Trusting
L: Leadership and Likeable
C: Competent and Caring
Let’s look at each of these traits in a practical way rather than from the dictionary:
T:
- Trustworthy – This refers to someone in whom you can place your confidence because they are reliable, dependable and their word can be counted on.
- Trusting – This equates to a boss who believes in their employees’ integrity, character and ability. It translates into an employee’s feeling the boss is not always looking over her/his shoulder and/or second guessing an employee’s ability, judgment, honesty, etc.
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L:
- Leadership – The individual has the ability to exert positive influence in order to move people in the right direction.
- Likeable – Forget the common notion that as a boss we don’t have to be liked, but only respected. The truth is that people respond better to, are more willing to “go the extra mile” and have greater enjoyment working for someone they like as opposed to someone they merely respect.
C:
- Competent – People want their boss to have the necessary experience, knowledge and skills to be successful. It makes work life better for them as employees.
- Caring – A caring boss demonstrates her/his genuine concern for their employees as human beings and not just as employees who produce output in the form of product or services.