As stated in Part 1, competitive advantage is derived typically from excelling at more than one of the following business aspects:
- Customer Service
- Financial Management
- Marketing
- Strategy, along with its execution
- Technology
At Trinity, we believe the ultimate competitive advantage came come from your people. For your people to be a competitive advantage requires their being part of an organizational work environment that is healthy. The foundation for ORGANIZATIONAL HEALTH is EMPLOYEE TRUST.
Employee trust is achieved when your employees believe “employees are our most important asset” is more than a slogan or a plague on the wall. It is achieved only when employees truly belief (based on your actions on an ongoing basis) that your organization does & will:
- Say what it means & mean what it says
- Care about them as people, not just as producers of products or services
- Treat them right (translated as fairly & with respect)
- Which requires supervisors & managers to have good people management skills
- Listen to them
- Provide for their training & development
- Recognize & reward them according to their contributions to success
- Which starts with providing competitive pay & benefits
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In business, we measure so many things, yet one area that is often neglected or not measured accurately is a measurement of employees.
RECOMMENDED EMPLOYER ACTION
Ask yourself the following questions:
- When is the last time you measured how employees feel about your organization?
- How did you measure it?
- What did you learn?
- What actions have you taken based on what you learned?
- Is it time to do a better re-measurement?
HOW TRINITY CAN HELP
Trinity’s Team has the experience and expertise to:
- Custom design, administer & analyze an employee survey or conduct focus groups
- Trinity’s OrgPulse SnapshotTM provides you with a quick, insightful view of how employees feel about your organization
- Provide conclusions & specific action recommendation
- Help you through the process of making changes to achieve greater ORGANIZATIONAL HEALTH.
For more information, e mail Trinity at info@TrinityHR.net or visit our website at www.TrinityHR.net.