Have you ever worked within an organization where there was never any conflict? None of us has! That’s because for an organization to be conflict-free it would have to be made up of perfect people. Given that none of us is perfect, it seems that conflict in the workplace is merely an outgrowth of our individual and collective imperfections.
Conflict commonly arises because individuals:
- Have differing points of view
- Communicate with and to one another differently
- Spend large amounts of time together
- Depend on one another to “get the job done”
Although conflict is inevitable, it does not nor should it be disregarded or downplayed. Avoiding conflict is simply not an option for any entity.
It is important to address conflict because unresolved conflict and the resulting strained relationships can lead to any or all of the following unhealthy, and potentially lethal, situations:
-
order cialis midwayfire.com And the same is true of societies and the contexts in which they find themselves.
- Divided teams
- Low morale
- Loss of productivity
- “Presenteeism” (meaning employees are physically at work, but their hands, minds and hearts are not)
- Employee turnover
- Reduced quality of products or services
- Customer/client service issues
- Unhealthy confrontation
- Grievances, regulatory agency complaints or lawsuits
- In extreme cases, workplace violence