If you have had employees under you for any substantial length of time, you have probably had someone who did not perform to the level they needed to. When this takes place, we as managers (regardless of our level or title) have an obligation to assess what went wrong, especially in terms of identifying how we may have contributed to their lack of success.
Over the years, I have had individuals who were not successful. As a result, I had to go through an assessment to try to discover why and what I could have done to make a difference in the outcome. I also have had to assist numerous colleagues and clients to go through this assessment process.
Each situation is unique in some respect and there are numerous, varied reasons for the lack of success on the part of an employee. Nonetheless, after going through this process personally or as a coach to a colleague or client, I discovered four commons reasons that the vast majority of failures fall into.
These are the 4 most common reasons employees are not successful. Each of them has a component that contains a managerial responsibility.
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- Do not have a clear and complete understanding of WHAT they are supposed to do.
- Do not know HOW to do it.
- Do not grasp WHY they are doing it.
- Face OBSTACLES beyond their control.
Think about the most recent person under you who was not successful. In retrospect, was there something within one or more of these reasons that you could have done to potentially prevent the undesired outcome for the person, you and the organization?