IMPROVING ACCOUNTABILITY

In a typical meeting, people share several ideas, goals and plans, but we’re all too familiar with what often happens next: nothing.

  • Days, even weeks go by, and no one brings their concepts to life.
  • Virtually no progress is made toward achieving the meeting’s goals.

When you follow up to ask everyone for an update, you often start to hear an array of responses that noticeably fit into one or more of the following excuses:

  1. Denial
  2. Blame
  3. Excuses

There are several ways to improve the accountability of your organization, and one of the quickest and easiest comes in the form of a simple two-part question that you should ask at the end of every meeting: “What are you personally going to achieve and by when?”

If you adhere to the following 6 steps carefully, more often than not you will bypass excuses for failing to take accountability (denial, blame, excuses) and employees will be left with only one choice: complete accountability.

  1. Ask the question atHere are some key reasons as to why a couple-married online cialis opacc.cv or unmarried fights over. the end of every meeting to summarize the actions required to move forward.
  2. Make sure every attendee in the meeting answers the question in front of the group.
  3. Make sure a specific date is given to the “by when?” part of your question.
    o “Next week” and “next month” are unacceptable because they are not specific enough.
  4. As each person answers their question, make note of their goals and deadlines
    o Draw a three column grid on a white board
    o Along the vertical axis, write everyone’s names. Along the horizontal axis, write “Goals” and “Deadlines.”
    o As people answer their questions, add their answers to the grid while everyone watches.)
  5. End the meeting by stating you will be emailing the summary of what everyone has agreed to.
  6. After the meeting ends, send an email (or assign someone to do so on your behalf) to the group with a summary of everyone’s goals and deadlines.

 

Posted in Organizational & People Development