For many years, there have been debates as to whether or not employees being “satisfied” translates into greater success for an organization. Those on both sides of this debate have mostly used opinion or anecdotal information to support their particular point of view.
First, let’s define “satisfied” employees. They are employees who feel their organizations:
1. Can be trusted to mean & do what they say
2. Genuinely care about them personally, not just for what they can do for the organization
3. Provide fair treatment
4. Seek & respect their ideas & opinions
5. Recognize & reward their contributions to success
6. Offer professional growth opportunities
We should no longer rely upon subjectivity to answer this question. Multiple research studies on this linkage have concluded there is indeed a positive correlation. That correlation is seen in better performance metrics in organizations with high employee satisfaction, such as:
Increased revenue
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Higher profitability
Greater customer satisfaction
Improved employee retention
Do you know (not merely think you know) what the level of employee satisfaction is your organization? Do you measure it—like you do other key business indicators?
Let Trinity’s Team of Consultants help your organization to gain the advantages of high employee satisfaction.
- For more information, e mail Trinity at info@TrinityHR.net or visit our website at www.TrinityHR.net.