In Part 1, we looked at:
- Pay increase projection for 2018 year-end/2019
- Pay increase guidelines by performance level
- Reviewing internal equity
- The role of the market place
In Part 2, we addressed the importance of pay data related to the market place.
Here is Part 3, we’ll consider the importance of communications with employees about pay.
EMPLOYEE PERCEPTIONS
A recent survey revealed some interesting and problematic findings about employees’ perception about their pay. Specifically, it focused on how employees perceived how they are paid compared to the market versus how their actual pay compares with market pay.
- The percentages in red show the percentage of employees whose perception about their pay in comparison to the market is correct.
EMPLOYEE ACTUAL
PAY |
% BELIEF PAID ABOVE MARKET | % BELIEF PAID
AT MARKET |
% PAID
BELOW MARKET |
Paid Above Market | 21% | 44% | 35% |
Paid At Market | 6% | 30% | 64% |
Paid Below Market | 3% | 14% | 83% |
Only those employees paid below the market rate had a correct perception (83%)
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- Of those paid above market, only 21% had the correct perception.
- Of those paid at market, the correct perception was held by only 30%.
- As a whole, companies are doing an extremely ineffective job of helping employees to correctly understand how their pay stacks up against the market place.
- Making it even more troublesome, it that those employees companies are paying above market levels have the worse correct awareness!
CAUSES
From Trinity’s perspective, there are several factors contributing to this problem.
- Many companies are either not letting employees know the basis for how individual pay is determined or are inadequately doing so.
- Most companies are extremely hesitant to share with employees market data – even when they paying employees at or above what the market calls for.
- If your company’s pay is at or above the market, why would you not want to let employees see that by sharing data? It’s clear from the survey that employees are filling in the blanks themselves – and filling in lower dollars than the actual ones.
- If your pay is below the market, you should want employees to understand why that it the case. Or perhaps, evaluate the negative impact (including low morale, unwanted turnover and even potential unionization) of paying lower than like companies versus the financial impact of getting pay to become competitive
ACTIONS FOR YOU TO CONSIDER
1) Communicate your company’s pay philosophy to all employees.
- We at Trinity have some strong views as to the “right” and “wrong” ways of communicating this information. We’ll freely discuss them with you so:
- E-mail Trinity at info@TrintyHR.net
or - Call us at 905.1762 or toll free at 877.228.6310
- E-mail Trinity at info@TrintyHR.net
- If your company does not have one, click on the link below for an example of one.
2) Educate your employees as to how the company determines individual pay.
3) Share market data with employees – “seeing is believing”
HOW TRINITY CAN HELP:
- Trinity’s Team has a high level of expertise in all aspects of compensation design and management, as well as performance management systems.
For more information about trinity, INCLUDING OUR SERVICES:
- Visit our website at www.TrinityHR.net
- E-mail us at info@TrinityHR.net
- Call us at 805.905.1762 or toll free at 877.228.6310
You have HR challenges…Trinity has solutions!