In his much heralded book entitled “Good to Great”, bestselling author and esteemed business consultant Jim Collins described five levels of leadership.
These five levels are described below:
Collins identified five attributes of a Level 5 leader. They:
- are self-confident enough to set up their successors for success
- are humble and modest
- have unwavering resolve
- display a workmanlike diligence – “more plow horse than show horse”
- give credit to others for their success and take full responsibility for poor results
These five attributes are very much in alignment with the leadership model referred to as “SERVANT LEADERSHIP” — which sounds like an oxymoron. As stated by the Greenleaf Center for Servant Leadership, “Servant Leadership seeks to involve others in decision making, is strongly based in ethical and caring behavior, and it enhances the personal growth of workers while improving the caring and quality of organizational life.”
- The Center is named after AT&T’s Robert Greenleaf, who introduced the concept in 1970.
- This model has been adopted by many of America’s most successful companies, including
50% of the companies on Fortune’s list of “100 Best Companies to Work For”.
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- SAS (software)
- Marriott International (hospitality)
- TD Industries (mechanical construction and facility services)
- Nordstrom (retail)
- Whole Foods (grocery)
- ServiceMaster (residential and commercial services)
- Cardone Industries (automotive parts)
- Balfour Beatty (construction)
In Part 2, we’ll delve into this leadership model, including the reasons why so many top organizations have embraced Servant Leadership and attribute it as a key factor in their success.
For more information about Servant Leadership or other Organizational & People Development matters:
- E mail Trinity at info@TrintyHR.net
- Visit our website at www.TrinityHR.net
- Call us at 856.905.1762
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